1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you voluntarily provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us, and may include:
- Names
- Email addresses
- Company names
- Job titles
- Phone numbers
- Mailing addresses
- Billing addresses
- Messages and support inquiries
- Contact or authentication data
Sensitive Information
When necessary, with your consent or as permitted by applicable law, we process sensitive financial data strictly required to deliver paid services.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. You may find their privacy notice link here: https://stripe.com/privacy.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and browser/device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.
The information we collect includes:
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services (IP address, date/time stamps, error reports, pages viewed).
- Device Data: Information about your computer, phone, tablet, or other device used to access the Services (IP address, hardware model, operating system, browser type).
- Location Data: Geolocation information about your device's location (imprecise location based on IP address). You can opt out by disabling Location settings on your device.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate delivery of services to the user: Processing your information to provide you with the requested service.
- To respond to user inquiries/offer support to users: Responding to inquiries and solving potential service issues.
- To send administrative information to you: Sending details about our services, terms changes, policy updates, and invoices.
- To request feedback: Contacting you when necessary to request feedback about your use of our Services.
- To send you marketing and promotional communications: Processing personal information for marketing purposes in accordance with your marketing preferences.
- To protect our Services: Keeping our Services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services: Identifying usage trends and determining the effectiveness of promotional campaigns.
- To comply with our legal obligations: Complying with legal obligations, responding to legal requests, or defending legal rights.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need, we will either delete or anonymize such information.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@viztasolutions.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your state or country of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us at privacy@viztasolutions.com.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California or other US states with specific privacy statutes, you may have the right to request access, correction, or deletion of your personal data.
Under state laws such as the California Consumer Privacy Act (CCPA/CPRA), residents have specific rights regarding access to their personal data, corrections of inaccuracies, and deletion requests. Vizta Group, LLC does not sell or share personal information for cross-context behavioral advertising.
To exercise these rights, please submit a request by visiting viztasolutions.com/contact or emailing us at privacy@viztasolutions.com.
11. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this document.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us by email or contact form:
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To submit a request, please visit viztasolutions.com/contact.